Help Center

FAQ

Shipping & Delivery Info

When will my order ship?

How quickly are orders delivered after shipment?

Can I get my package delivered on the weekend?

How much do the different shipping methods cost?

Where is my order?

Can you tell UPS to leave my order on my porch if I’m not home to receive it?

Does UPS expedited shipping come with a guarantee?

Can I place an order and pick it up at your warehouse?

Order Changes

Can I change or cancel my order after it is placed?

My order has already shipped. Can I have the delivery address changed?

Credit Cards & Payment

Having trouble with your credit card or payment info?

Will I be charged sales tax?

Returns & Exchanges

Can I return or exchange an item I’ve purchased?

Order Status

When will my order ship?

Product Info & Availability

What happens if I order something out of stock?

International (Non-US) Orders

Will I be charged a customs fee for my order?